Terms of Use
Last updated: 29 October 2025
Introduction
Welcome to the website of THE HIP STORE 22 LTD. These Terms of Use ("Terms", "Terms of Use") govern your access to and use of our website located at hip22.co.uk (the "Website"), as well as any content, functionality, and services offered on or through the Website.
Please read these Terms carefully before using our Website. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Website.
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
1. About Us
THE HIP STORE 22 LTD
Registered in England and Wales
Company number: 16395814
Registered office: 9 The Avenue, Wembley, England, HA9 9PD
Email: hello@hip22.co.uk
Phone: 07749 658353
We are a professional services company specializing in computing service management, Site Reliability Engineering (SRE), platform reliability, and cloud operations for UK enterprises.
2. Acceptance of Terms
By accessing and using this Website, you accept and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing this Website.
These Terms apply to all visitors, users, and others who access or use the Website ("Users", "you", "your").
3. Use of the Website
3.1 Permitted Use
You may use our Website only for lawful purposes and in accordance with these Terms. Specifically, you agree to use the Website:
- In compliance with all applicable local, national, and international laws and regulations.
- To obtain information about our services and to contact us regarding potential business relationships.
- To access information, resources, and content we make publicly available.
- In a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.
- Without attempting to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website.
3.2 Prohibited Use
You agree not to use the Website:
- In any way that violates any applicable national or international law or regulation.
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.
- To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website.
- To introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
- To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
- To attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
- To scrape, crawl, or spider the Website using automated means without our express written permission.
- To use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party's use of the Website.
- To use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website, without our prior written consent.
4. Intellectual Property Rights
4.1 Our Intellectual Property
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by THE HIP STORE 22 LTD, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Our trademarks, service marks, and logos used and displayed on the Website are registered and unregistered trademarks or service marks of THE HIP STORE 22 LTD. You may not use such marks without our prior written permission.
4.2 Limited License
You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Website for your personal, non-commercial use. This license does not include any right to:
- Download, copy, or modify any portion of the Website or its content.
- Use the Website or its content for commercial purposes without our express written consent.
- Remove any copyright, trademark, or other proprietary notices from materials originating from the Website.
- Transfer, sell, license, or assign any content from the Website to any third party.
- Create derivative works based on the Website or its content.
- Reverse engineer, decompile, or disassemble any software or technology used on the Website.
Any unauthorized use of the Website or its content may violate copyright, trademark, and other laws and could result in criminal or civil penalties.
4.3 User Content
If you submit any content to us through the Website (such as through contact forms, feedback, or comments), you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, translate, distribute, and display such content in any media for any lawful purpose, including promoting and redistributing part or all of the Website.
You represent and warrant that you own or control all rights to the content you submit and that such content does not violate these Terms or any applicable laws.
5. Content and Information
5.1 General Information
All content on the Website is provided for general information purposes only. While we make every effort to ensure that the information on the Website is accurate and up-to-date, we do not warrant the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website.
5.2 No Professional Advice
The information on this Website is not intended to constitute professional advice and should not be relied upon as such. You should not act or refrain from acting on the basis of any content on the Website without seeking appropriate professional advice specific to your situation.
5.3 Updates and Changes
We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
5.4 No Guarantees
We do not guarantee that:
- The Website will be available at all times or at any particular time.
- The Website will be uninterrupted, timely, secure, or error-free.
- Any defects or errors will be corrected.
- The Website or the server that makes it available are free of viruses or other harmful components.
6. Third-Party Links and Resources
The Website may contain links to third-party websites, services, or resources that are not owned or controlled by THE HIP STORE 22 LTD. These links are provided for your convenience only.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
7. User Accounts and Registration
Currently, we do not require users to create accounts to access the Website. However, if we introduce account registration in the future:
- You will be responsible for maintaining the confidentiality of your account and password.
- You will be responsible for all activities that occur under your account.
- You must notify us immediately of any unauthorized use of your account.
- We will not be liable for any loss or damage arising from your failure to protect your account information.
- You must provide accurate, current, and complete information during registration and update such information to keep it accurate, current, and complete.
8. Privacy and Data Protection
Your use of the Website is also governed by our Privacy Policy, which can be found at Privacy Policy. By using the Website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For information about cookies and how we use them, please see our Cookie Policy.
9. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT:
- THE WEBSITE WILL FUNCTION UNINTERRUPTED, SECURELY, OR BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION.
- ANY ERRORS OR DEFECTS WILL BE CORRECTED.
- THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
- THE RESULTS OF USING THE WEBSITE WILL MEET YOUR REQUIREMENTS.
YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE WEBSITE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE HIP STORE 22 LTD, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
- ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
- ANY DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE WEBSITE.
- ANY DAMAGES ARISING FROM ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN.
- ANY DAMAGES ARISING FROM ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE.
- ANY DAMAGES ARISING FROM BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY.
- ANY DAMAGES ARISING FROM ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE WEBSITE, OR ONE HUNDRED POUNDS (£100), WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
11. Indemnification
You agree to defend, indemnify, and hold harmless THE HIP STORE 22 LTD, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms of Use.
- Your use of the Website in a manner that is illegal or violates any third-party rights.
- Your breach of any representation, warranty, or covenant in these Terms.
- Any content you submit or transmit through the Website.
- Your violation of any rights of another person or entity.
- Your violation of any applicable laws or regulations.
12. Termination
We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law and Jurisdiction
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
13.2 Jurisdiction
Any disputes arising out of or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales. You irrevocably consent to the jurisdiction and venue of such courts.
13.3 Dispute Resolution
Before pursuing any legal action, we encourage you to contact us first to attempt to resolve any dispute informally. We are committed to working with you to reach a fair resolution.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by:
- Posting the new Terms on this page with a new "Last Updated" date.
- Sending an email notification to registered users (if applicable).
- Posting a notice on our Website homepage.
It is your responsibility to review these Terms periodically for changes. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new terms, you must stop using the Website.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall remain in full force and effect.
16. Waiver
No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
17. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and THE HIP STORE 22 LTD regarding the use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.
18. Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without our prior written consent shall be null and void. We may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.
19. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
20. Language
These Terms are drafted in the English language. If these Terms are translated into any other language, the English version shall prevail to the extent of any inconsistency.
21. Electronic Communications
By using the Website, you consent to receiving electronic communications from us. These electronic communications may include notices about the Website, and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
22. Contact Information
If you have any questions, concerns, or comments about these Terms of Use, please contact us:
THE HIP STORE 22 LTD
9 The Avenue, Wembley, England, HA9 9PD
Company number: 16395814
Email: hello@hip22.co.uk
Phone: 07749 658353
We will endeavor to respond to your inquiry within a reasonable timeframe.
23. Acknowledgment
BY USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE WEBSITE.
These Terms of Use were last updated on 29 October 2025 and are effective as of that date.